The Leader's Communication Toolkit
Becky Stewart-Gross, PHD
HRD Press (2004)
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“Timely, and on the mark! Dr. Stewart-Gross has written the communications how-to book for today’s leaders. She provides not only valuable insight and guidance, but also effective tools to change the culture.”
“Dr. Stewart-Gross demystifies the art of communication by providing a clear and concise book that is both practical and actionable. It is a great resource to use in coaching those who want to improve their communication effectiveness.”
“Timely, and on the mark! Dr. Stewart-Gross has written the communications how-to book for today’s leaders. She provides not only valuable insight and guidance, but also effective tools to change the culture.”
“Leaders looking to increase productivity in an organization should start here. Leader’s Communication Toolkit is designed to improve face-to-face as well as electronic communication and includes quick personal assessments, guidelines and rules for e-mail, cell phones, video and web conferencing and more.”
“Becky’s toolkit has helped me build communication bridges, repair some defective ones, and convert some one-way bridges to two-way super highways. She presents valuable tips for building healthy relationships and better listening skills.”